Service Management & Engineering (SME)

Organisation:: HECTOR SCHOOL of Engineering and Management
Ort, Bundesland, Land:: Karlsruhe, Baden-Württemberg, Germany
Typ:: Part-time
Certificate:: M.Sc.
Duration:: 3 Semester/s

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Programme

The importance of information for companies in our modern internet economy is twofold: First, efficient and effective information supply is required for business planning and operations. Efficiency, reliability, and safety are key issues for information supply chains in modern companies. Second information is an important product for the TIME industry, which includes not only companies in the field of information brokerage but also in the telecommunication, multimedia, and entertainment sector. Flexibility and short response times to changing market requirements are the main success factors for the TIME industry.

Information Engineering aims at satisfying these requirements on the one hand, Information Engineering provides approved methods and tools to support the complete information supply chain in all kinds of organizations. On the other hand, Information Engineering provides techniques that cover the whole life cycle of information products, leading from the early planning stage via the design and production steps to the final market introduction. It includes aspects such as pricing, design of contracts and technical implementation of electronic markets. Information Engineering is based on an interdisciplinary approach which includes innovative concepts from different disciplines such as Informatics, Business Administration, Economics and Law.

The HECTOR School Master's Program in Information Engineering provides the chance to specialize in the theory, in the methods, and in the applications of Information Engineering.

The future need for highly qualified people trained in Information Engineering will further increase due to the predicted growth of TIME industry. The program prepares students for challenging careers such as product manager in the telecommunication sector, chief information officer in a bank or consultant in the field of information brokerage and e-business.

Prof. Dr. Andreas Oberweis
Program Director SME

Target audience

Objective:

Today’s world is changing towards a “service-led” economy.
Two thirds of the economy are already made up of
services. In addition, technological advances in information
and communication technology and a rising share of
information-based services open up huge opportunities
for innovation. Therefore, service professionals and future
business leaders will require comprehensive and servicespecific education and training.

This unique program leads to a M.Sc. of the Karlsruhe
Institute of Technology (KIT). Taught by renowned faculty,
the interdisciplinary program combines technological,
economic and legal perspectives. Its graduates will be
trained to understand modern information technology, to
apply business process and software engineering for service
development, to utilize economic and management
know-how to devise and lead service-oriented businesses,
while being aware of legal and regulatory frameworks.

Target Group:

Young professionals (age 27 - 40) identified as high potentials in companies like rating agencies, privat or public banks and also young professionals working in corporate finance departments of consolidated companies.

Exemplary positions of HECTOR students and Alumni:
Service Architect SAP, Head of Department Controlling/Info Management, Projektmanagement/ Wissenschaftliche Mitarbeiterin, Project Manager, IT-Consultant, Senior Consultant, Senior Manager Business Development, Manager Engineering, etc.

Emphases/Curriculum

The course program addresses the challenges that arise in industry in the context of the transformation of society into an information society. The main focus of the program is the management of information products as well as the analysis and modelling of the corresponding processes. For this purpose an interdisciplinary program has been established which combines subjects from economics, management, computer science and law and thus provides the interdisciplinary skills that are required to develop successful solutions.

The program focuses on the following Engineering Modules:

Information & Service Management
IT Networks
eServices
Business Processes and Software Engineering
Regulations & Networks

Management Modules

Accounting & Controlling
Project Management
Finance and Marketing
Stochastic and Games
Law and Contracts
Master Thesis

Admission/Entrance requirements

Total fees approx.:	€ 30.000

Admission Requirements: First degree: Bachelor, Diplom (Uni/FH/BA), M.Sc., ... Min. 3 years of relevant work experience with according references TOEFL score with a minimum of 570 points pb, 250 points cb and 88 points Optional: GMAT, GRE or HECTOR School Assessment Recommended background studies: Business or politial economics, Information Engineering/Technologies, Natural Sciences (Mathematics, Physics, etc.)

Languages
Language(s) of instruction:	English
Going abroad:	possible

Information material

Salutation:

Add degree in adequate name-field.

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I want: Master Program Information SERVICE MANAGEMENT AND ENGINEERING

Information HECTOR School of Engineering and Management in general

Miscellaneous:

Organisation

The HECTOR School of Engineering and Management, named after Dr. h. c. Hans-Werner Hector, the co-founder of the software company SAP, is ruthe Technology Business School of the Karlsruhe Institute of Technology (KIT; www.kit.edu).

The HECTOR School concept and the related programs were designed in strong cooperation with the industry board of the ID in 2004. This cooperation has contributed significantly towards the creation of six advanced executive degree programs offered at the HECTOR School.

Our degree programs are tailored to the needs of the employees of expanding companies which are facing the challenges of competition and globalization. The ability to ensure that businesses are cutting-edge and capable of the rapid adaptability of processes is the most crucial challenge for companies today and the responsibility of their well-trained professionals. In order to be a successful manager in this environment it is essential to possess a profound understanding of technological intricacies, their implementation within complex organizations and a deep economical awareness of interdependencies in distributed networks.

This necessary professional and methodological training is covered by our innovative degree programs at the HECTOR School designed for future Executives.

Study in Karlsruhe

Beauty and high technology

Today 270 000 people live in Karlsruhe the centre of the renowned “Technologieregion”, comprising one of the most dynamic high-tech areas in Europe. The local economy is based on a well-developed structure of mid-sized businesses, particularly in forward-reaching technologies like computer science, multimedia, control systems, energy technology and environmental science as well as nanotechnology. Several major companies such as Bosch, Siemens, DaimlerChrysler and Michelin have production facilities in the region. Major research and development institutions such the Karlsruhe Research Center for Technology and the Environment are part of the reason why the innovative potential of this city and region are well known world wide. A critical cornerstone is formed by the University and six other Karlsruhe institutions of higher education.

The city has also served as the home of justice in Germany for over 50 years. In 1950 the Federal Supreme Court began its work here as the highest authority in civil and criminal proceedings in Germany.

High Tech and High Life come together at the internationally recognized Center for Art and Media (ZKM), which is located in a historic industrial building and provides a unique museum of modern media.